Customer Service

Located adjacent to the Financial District of Pudong Lujiazui, The Eton Hotel Shanghai is easy accessible either by public transport or by car.
Metro Line 4 (Exit 1) is a minute’s walk away across the street while public buses can be found within 5 minutes walking distance. Easy access to and from Hongqiao and Pudong International Airport, i.e. either by car, metro or maglev train.

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Frequently Asked Questions (FAQs)

 

Do you provide service to the airport?

We do provide limousine service to the airport. It is available daily from 07:00 to 22:00.

 

How much the limousine service costs to the airport?

For bigger groups of 4-6 persons, it costs CNY 800 net (one way) and CNY 1500 (two way) to/from Shanghai Pudong International Airport and CNY 700 net for one way to/from Hongqiao International Airport

For smaller groups of 3 persons and below, it costs CNY 700 net (one way) and CNY 1300 net (two way) to/from Shanghai Pudong International Airport and CNY 600 net for one way to/from Hongqiao International Airport

 

Do you provide free high speed internet access?

We do provide free wifi service in the hotel.

 

Do you have handicapped facilities or rooms for disabled?

Yes, we do.

 

Could you offer baby-sitting service?

Yes, we do. Baby-sitting service is available upon request. Baby crib could be provided based on availability.

 

Are there floors of non smoking?

Yes, there are 8 floors of non smoking floors. As an additional, we do have non-smoking set up to serve our guest’s needs.

 

What is the Check-In and Check-Out Time of the hotel?

Check-In time is 14:00 and Check-Out time is 12:00 at noon.

 

Do you have meeting rooms for smaller groups less than 8 people?

Yes, we do. We also have meeting rooms which is suitable for board meetings.

 

How much is your breakfast costs?

It costs CNY 148 + 15% service charge per person.